Online Sales Representative Needed at Owens and Xley
- Job Type: Full Time
- Qualification: OND
- Experience 1 - 3 years
- Location: Lagos
- Job Field: Sales / Marketing / Retail / Business Development
- Salary Range₦200,000 - ₦300,000/month
About the Role:
We\'re seeking an experienced Online Sales Representative to manage our fashion brand\'s online presence and drive sales growth through social media platforms. As a key member of our team, you\'ll be responsible for responding to customer inquiries, resolving issues, and providing exceptional customer service on various social media platforms.
Responsibilities:
- Respond to customer inquiries and messages on WhatsApp, Instagram, TikTok, and other social media platforms in a timely and professional manner
- Provide exceptional customer service, resolving issues and addressing concerns in a friendly and helpful way
- Drive sales growth by promoting products, offering recommendations, and upselling/cross-selling when relevant
- Collaborate with the marketing team to develop and implement social media strategies
- Analyze sales data and customer feedback to inform business decisions and drive improvement
- Stay up-to-date with industry trends and best practices in social media marketing and customer service
Requirements:
- Bachelor\'s degree in Marketing, Business Administration, or a related field
- 2+ years of experience in customer service, sales, or a related field
- Strong communication and interpersonal skills
- Excellent analytical and problem-solving skills
- Familiarity with social media platforms, including WhatsApp, Instagram, and TikTok
- Ability to work in a fast-paced environment and meet sales targets
How to apply?
Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the position as subject of email.
